Shipping Policy

Shipping Policy for Acute

At Acute, we are committed to providing a seamless and efficient shipping experience for our valued customers. To ensure prompt delivery of your orders, we have partnered with Shop n Ship, a trusted third-party delivery service with over 12 years of experience in the shipping industry.

Shipping Partners:
Our chosen partner, Shop n Ship, is renowned for its reliability and speed in delivering packages. With a proven track record in the shipping industry, we believe they are the best choice to handle your orders with care and efficiency.

Processing Time:
Orders are typically processed within 1-2 business days after payment confirmation. Please note that during peak seasons or special promotions, processing times may vary, but we strive to dispatch your order as quickly as possible.

Shipping Rates:
Shipping rates are calculated at checkout based on the delivery location and the weight of the items in your order. We aim to provide transparent and fair shipping rates to ensure a hassle-free shopping experience.

Shipping Times:
The delivery time depends on your location and the shipping method selected at checkout. Shop n Ship's extensive experience allows us to offer both standard and expedited shipping options to cater to your specific needs. Estimated delivery times will be provided during the checkout process.

Order Tracking:
Once your order has been dispatched, you will receive a confirmation email containing a tracking number. You can use this number to track the status of your shipment through the Shop n Ship website.

International Shipping:
Acute proudly offers international shipping to reach customers around the globe. International shipping rates and delivery times vary depending on the destination.

Shipping Delays:
While we strive to meet the estimated delivery times, unforeseen circumstances such as customs clearance, natural disasters, or public holidays may cause delays. In such cases, we appreciate your patience and understanding.

If you have any questions or concerns regarding your order or the shipping process, please feel free to contact our customer support team at support@acutehubs.com

Thank you for choosing Acute. We appreciate your trust in us, and we are dedicated to delivering your products to you in a timely and efficient manner.